How to reach us and what to expect
Use the contact form on our homepage for new project enquiries. Submissions go directly to our team inbox and we typically respond within 24 hours.
If you have an ongoing project with us, reply to any existing email thread or reach out to your assigned team contact directly. This ensures the right person sees your message first.
For time-sensitive issues (site down, critical bug, deadline change), mark your email as urgent. We prioritize these and aim to respond within 4 hours during business hours.
We operate Monday to Saturday, 10:00 AM to 8:00 PM IST (UTC+5:30). Messages received outside these hours are addressed the next business day.
We take feedback seriously. If you are not happy with our service, email us with details. We will acknowledge your complaint within 24 hours and provide a resolution within 5 business days.
We offer 7 days of free support after project delivery for bug fixes and minor adjustments related to the delivered work. Extended support or maintenance can be arranged as a separate engagement.